This Privacy Policy (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you (“you/your”) through the use of our Legal Services (“Services”), or the use of our website (“Website”), how that information may be used or disclosed by us and the safeguards we use to protect it.
Our Website may contain links to third party websites that are not covered by this Privacy Policy. We ask that you to review the privacy statements of other websites and applications to understand their information practices.
We have drafted this Privacy Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it. We may not be able to assist you, or provide you with our Services, unless you provide us with your personal data, for legally required compliance checks, carrying out your instructions, for security, or other reasons. By using or accessing our Website or our Services, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy. This Privacy Policy may change from time to time and your continued use of the Website, or our Services is deemed to be acceptance of such changes, so please check our Website periodically for updates.
Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Website or our Services.
If you are a prospective candidate for employment, or work experience, please refer to our Job Applicant Privacy Notice as to how we process your personal data.
2. Who We Are
Here are our details:
– Our Website address is https://swansealegalsolutions.co.uk/
– Our company name is Swansea Legal Solutions Ltd
– Our registered address is 86 Gower Road, Sketty, Swansea, SA2 9BZ
– Our data protection representative is Gareth Milne, who can be contacted at the above address, or [email protected]
We respect your right to privacy and will only process personal data about you or provided by you in accordance with the Data Protection Legislation which for the purposes of this Privacy Policy shall mean: (i) the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR), (ii) the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the UK GDPR or the Data Protection Act 2018 and other applicable privacy laws.
3. What we may collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Depending upon the nature of your interaction with us, we may collect, use, store and transfer different kinds of personal data (regarding you) which we have grouped together as follows:
- Identity Data includes first name, last name, or similar identifier, and national insurance number. When you email, phone, or otherwise, we may collect information such as your first name, last name, email address and phone number.
- Nationality and information from your Passport, or other Identification document
- Contact Data includes billing address, invoicing address, email address and telephone numbers.
- Details of any executors, guardians, beneficiaries, trustees, attorneys/professionals, family members or dependents
- Your employment information.
- Special category data (see below for further details)
- Financial Data includes bank account and payment card details, information regarding your pension or estate.
- Transaction Data includes details about payments and other details of our Services.
- Technical Data includes internet protocol (IP) address, operating system and platform and other technology on the devices you use to access this Website.
- Any feedback and survey responses.
- Usage Data includes information about how you use our Website and Services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
- Cookies Data like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our Website.
- Third Parties and Information we receive from other sources. We may receive information about you through the Services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on our Website. We are also working closely with third parties (including, for example, other professionals, or service providers) and may receive information about you from them.
- Analytics includes third-party analytics services (such as Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our Website and internet usage. These third parties use cookies and other technologies to help analyse and provide us the data. By accessing and using the Website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.
- Physical access data, photographs or images, such as when you visit our offices.
Where we do collect Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) and it is necessary to do so, such as regarding a matter in respect of which we have been engaged to provide Services, we will obtain your specific consent, unless we have another lawful basis to do so.
4. How we may collect and use your data
We (or those that are acting on our behalf) may collect, store, and use your personal information by way of different methods to collect data from and about you including through direct interactions. You may give us your information by filling in forms via our Website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
a) use any of our Services;
b) subscribe to our Services or publications;
c) request marketing to be sent to you; or
d) give us some feedback.
In addition to the above, we may use the information in the following ways:
a) If you have consented to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mails from us, please email us at or [email protected]. If you have not opted-in to receive promotional e-mail, you will not receive these e-mails.
b) Carry out our contracts with you.
c) Provide the relevant Services to you
d) Tell you our charges.
We use this information to determine whether any other Services may be of interest to you for marketing purposes; to monitor and improve our online Information and help us develop new services.
In some cases, the collection of personal data may be a statutory or contractual requirement such as for anti-money laundering, fraud and crime prevention and detection, and record keeping. This may include checking your personal data against relevant databases, for compliance purposes.
Under UK GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
a) You have given us consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which we are subject such as anti-money laundering compliance checks;
d) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our financial payments, except where such interests are overridden by the fundamental rights and freedoms of the data subject.
5. Cookies
We use cookies to distinguish users and improve our Website. Cookies are small text files that are stored on your computer (or internet-enabled device) by websites you visit. They are widely used in order to make websites work and to improve their efficiency, as well as to provide website usage information to the website owner. To disable or limit the use of cookies, please refer to the options provided by your Internet browser. If you do so, however, some pages on our Website may not work properly. We will not sell, rent, or give away your personal data to any unrelated third party without your permission.
Our Website use three kinds of cookie as per the International Chamber of Commerce UK’s (“ICC”) Cookie guide:
- Strictly necessary cookies;
- Performance cookies; and
- Targeting cookies.
For more information on these categories, please see the ICC’s Cookie guide available here.
Strictly necessary cookies
These are essential to enable you to move around our Website and to allow the features of the sites to work correctly.
We use the following strictly necessary cookies on our Website:
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Performance cookies/technologies
This enables us to collect information about how you use our Website. All information collected in this way is used to improve how our Website works or the effectiveness of our client publications.
The following performance cookies are used:
Google Analytics
You can find more information about cookies at: www.allaboutcookies.org and for a video about cookies visit https://policies.google.com/technologies/cookies.
6. Where we store your data and security
We may transfer your collected data to storage outside the EU or the UK. It may be processed outside the UK. If we do store or transfer data outside the EU or the UK, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the UK GDPR and made pursuant to appropriate safeguards in accordance with the applicable laws and regulations, such as standard contractual clauses adopted by the European Commission. If you require further information about these safeguards, please contact us.
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected through our Website.
We have implemented technical and appropriate measures to protect any data and maintain a high level of security.
Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet and you take the risk that any sending of that data turns out to be not secure despite our efforts.
We will keep personal data for as long as is necessary which is usually the life of our relationship and up to a period of seven years after our relationship have ended. We may however be required to retain personal data for a longer period to ensure we comply with our legislative and regulatory requirements. You agree that if we hold your personal data for the purposes of compliance with our anti-money-laundering legal obligations, we may retain that information for a period beyond the time period specified by applicable laws. We review our data retention obligations to ensure we are not retaining data for longer than we are legally obliged to.
7. Disclosing your information
We are allowed to disclose your information in the following cases:
a) We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety, or rights.
b) We can exchange information with others to protect against fraud or credit risks.
We may contract with third parties such as professional advisors, to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data.
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under UK GDPR and the law. Any third party that we share data with will not be permitted to use it for any other purpose than fulfilling their contract with us.
8. Your rights
When you submit information via our Website, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided above in this Privacy Policy.
Under the UK GDPR, you have the right to:
- request access to, deletion of or correction of your personal data held by us at no cost to you;
- request that your personal data be transferred to another person (data portability);
- be informed of what data processing is taking place;
- restrict processing;
- to object to processing of your personal data; and
- complain to the Information Commissioners Office.
Please note, these rights are not absolute.
You also have rights with respect to automated decision-making and profiling. Although, we do not do this.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
To enforce any of the foregoing rights or if you have any other questions about our Website or this Privacy Policy, please contact us at [email protected].
9. Terms and Conditions
Please also visit our Terms of Website section Privacy Policy establishing the use, disclaimers, and limitations of liability governing the use of our Website.
10. Your agreement
By using our Website and/or our Services, by way of acknowledgment, you agree to our Privacy Policy.
11. Contact and further information
If you have any questions about this Privacy Policy, or how we handle your personal information, please contact us at or [email protected].
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) at www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
27.06.2024